Schedules That Fix Themselves
When jobs run over, techs call in sick, or emergencies pop up — Smart Dispatch automatically reroutes your entire day. No manual intervention required.
Intelligent Dispatch That Adapts
Auto-Rescheduling
When a job runs long, affected appointments are automatically rescheduled and customers notified.
Route Optimization
Minimize drive time and maximize jobs per day with real-time traffic-aware routing.
Predictive Duration
AI estimates job duration based on type, equipment, and technician skill level.
Tech Matching
Automatically assign jobs to techs with the right skills, certifications, and proximity.
AI-Powered Schedule Intelligence
Smart Dispatch doesn't just fill slots — it understands job dependencies, tech capabilities, and customer preferences to build schedules that actually work in the real world.
- Multi-constraint optimization considering skills, location, and equipment
- Customer preference learning for appointment windows
- Automatic buffer time calculation between jobs
Real-Time Route Optimization
Traffic changes, jobs run over, emergencies appear — Smart Dispatch continuously recalculates the optimal route for every technician, every minute.
- Live traffic integration for accurate ETAs
- Fuel cost minimization across your fleet
- Multi-stop optimization for parts pickups
Instant Adaptation to Change
The moment something changes — a cancellation, an emergency, a sick day — Smart Dispatch recalculates everything and notifies everyone affected automatically.
- Sub-second schedule recalculation
- Automatic customer notification via text
- Dispatcher dashboard with override controls
Maximize Your Team's Potential
See exactly where you have capacity, where you're overbooked, and where you can fit one more job. Smart Dispatch helps you say yes to more customers.
- Visual capacity heat maps by zone and day
- Overtime and availability management
- Demand forecasting for staffing decisions
Connects to Your Operations
Smart Dispatch works with your existing FSM, GPS, and communication tools.
GPS & Telematics
Real-time tech locations from Verizon Connect, Samsara, and more.
FSM Platforms
Two-way sync with ServiceTitan, Housecall Pro, Jobber, and others.
Mapping
Powered by Google Maps for accurate routing and traffic data.
Notifications
Customer updates via Twilio SMS, email, or in-app messaging.
"The self-healing schedules are a game-changer. When a tech calls in sick, AmpTrade reroutes the entire day in seconds. We haven't had a missed appointment since we started."
David Thompson
Lead HVAC Technician, Arctic Air Services